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  1. BTC.com Help Center
  2. BTC.com Wallet

BTC.com Wallet

FAQ - BTC.com Wallet

  • What is the backup PDF?
  • I have lost my backup PDF, where could it be?
  • How to enable/disable 2FA on your wallet?
  • What is 2FA?
  • Why does my “Receive” address always change?
  • Priority, optimal, vs low priority fee settings
See all 17 articles

Getting Started - BTC.com Wallet

  • What security does a BTC.com wallet provide?
  • Do I have ownership of my private keys?
  • How can I send Bitcoin / Bitcoin Cash?
  • How to receive Bitcoin / Bitcoin Cash?
  • Is the BTC wallet available on mobile?
  • How do I create a wallet?
See all 10 articles

Trouble shooting

  • My IP address has been banned
  • My wallet / cosigning has been disabled
  • I can’t access my 2FA (lost mobile device)
  • Forgot my PIN code
  • Forgot my password

Tips

  • How to keep my wallet safe?
  • How do I back up my wallet?
  • Send coins directly to contacts
  • How to customize your wallet (language, currency)
  • Common mistakes to avoid
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